Frequently Asked Questions

Everything you need to know about Keipt. Can't find what you're looking for? Reach out to our team.

How does receipt scanning work?

Point your camera at a receipt and Keipt uses AI to extract the merchant, items, totals, and date. Images are processed securely and never stored on our servers.

What's included in the free plan?

10 receipt scans per month, automatic categorization, and a 7-day spending insights window. Upgrade to Pro for unlimited scans and full insights history.

What do I get with Pro?

Pro ($19.99/year) unlocks unlimited scans, full spending insights across all timeframes, cloud sync and backup, family group tracking, and smart search. That's just $1.67/mo.

What's in Max?

Max ($49.99/year) includes everything in Pro plus multiple business entities, IRS expense categories, tax-ready CSV and PDF exports, line-item splitting, and Annual Spending Wrapped.

How do I create a business entity?

Go to Profile → Your Groups → + Create. Choose "Business" as the type, give it a name, and you can start tagging receipts to it for tax tracking. Business entities require the Max plan.

How do tax reports work?

Max subscribers can generate IRS-categorized expense reports. Receipts tagged to a business are automatically organized by Schedule C categories. Export as CSV or PDF from your business entity page.

Is my data private?

Yes. Receipt images are processed via a secure cloud API and are never stored. Your receipt data syncs only to your own iCloud or Google Drive — we don't have access to it.

The scanner isn't reading my receipt correctly

Try better lighting, hold your phone steady, and make sure the entire receipt is in frame. Crumpled or faded thermal paper receipts can be harder to read. You can always edit any field after scanning.

Can I use Keipt for both personal and business expenses?

Absolutely. Keipt supports personal spending, family groups, and multiple business entities all in one app. Each gets its own category system and reporting.

How do I cancel or change my subscription?

Manage your subscription through your device's app store settings (App Store on iOS, Google Play on Android). You can cancel anytime — your data stays yours.

How do I delete my account?

Go to Settings → Delete Account. This permanently removes all your data from the app and any synced cloud storage.

How do I contact support?

Email us at support@getkeipt.com. We typically respond within 24 hours.

Still have questions?

We're here to help. Reach out and we'll get back to you within 24 hours.

Contact Support